Return Policy

You have the right to return your order within 14 days of receipt without giving any reason, in accordance with consumer protection law.

Items That Cannot Be Returned

Products that have been opened, used or had their hygienic packaging removed and may not be resold for hygiene reasons
Custom-made or personalised items
Digital downloadable content
Products that are perishable or quickly spoiled

How to Return

To start a return, please contact us via our contact page with your order number. We will share return address and procedure details. Once the returned item is received and inspected, the refund is made within 14 business days using the original payment method.

Shipping Costs for Returns

If the return is due to a defective or incorrectly delivered product, the shipping cost is covered by the seller. Otherwise the shipping cost is borne by the buyer.